1. Introduction
At 92jeto, we take the privacy of our players seriously. This Privacy Policy explains how we collect, use, store and protect the personal information of players who register and use our platform — including those accessing 92jeto from Pakistan via mobile browsers, desktop devices, or any other means.
By creating an account and using 92jeto services, you acknowledge that you have read and understood this Privacy Policy. We may update this document from time to time, and the date at the top of this page will always reflect the most recent revision. Continued use of the platform after any update constitutes acceptance of the revised policy.
If you have any questions about how your data is handled, you can reach out to our support team at any time. We are committed to responding to privacy-related queries promptly and transparently.
In Simple Terms: We collect only what we need to run the platform properly, we keep it secure, we don't sell it to anyone, and you can always ask us what we have or request that we delete it.
2. What Information We Collect
We collect personal information in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and in some cases from third parties such as payment processors.
Information You Provide Directly
- Registration details: Your full name, date of birth, email address, and mobile number as provided when creating your account.
- Identity verification documents: CNIC, passport or other identity documents submitted during the KYC (Know Your Customer) process.
- Payment information: Details of the payment method used to deposit or withdraw funds in PKR — such as your JazzCash mobile number, Easypaisa account details, Raast ID, or bank account number. We do not store complete card numbers on our servers.
- Communications: Any messages you send to our support team, including chat logs and email correspondence.
- Preferences: Account settings, game preferences and notification preferences you configure on your profile.
Information Collected Automatically
- Device and browser data: Your IP address, browser type, operating system, and the device you use to access 92jeto.
- Usage data: Pages visited, games played, time spent on the platform, betting history, and session duration.
- Cookies and similar technologies: Session cookies to keep you logged in, performance cookies to understand how the site is used, and preference cookies to remember your settings. See Section 7 for full cookie details.
Information from Third Parties
When you make a deposit or withdrawal through JazzCash, Easypaisa, Raast or a bank transfer, our payment processing partners may share transaction confirmation data with us for the purpose of crediting your account or verifying withdrawal requests. We do not receive your full account credentials from these providers — only the transaction confirmation details needed to process your request.
3. How We Use Your Information
The information we collect is used for specific, legitimate purposes related to running the 92jeto platform. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Name, email, mobile number, date of birth | Contract performance |
| Identity verification (KYC) | CNIC, passport, selfie if required | Legal obligation |
| Processing deposits & withdrawals | Payment method details, PKR transaction records | Contract performance |
| Customer support | Account details, communication history | Legitimate interest |
| Fraud prevention & security | IP address, device data, betting patterns | Legitimate interest |
| Platform improvement | Usage data, session behaviour, game preferences | Legitimate interest |
| Promotional communications | Email address, notification preferences | Consent (opt-in) |
| Responsible gaming monitoring | Betting history, session data, deposit frequency | Legitimate interest |
4. How We Share Your Information
92jeto does not sell, rent or trade your personal information to any third party for their own marketing purposes. We only share your data in the following limited circumstances:
- Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the data necessary to process your financial transactions in PKR.
- Game providers: Our casino, slot and live dealer game providers may receive a player identifier (not your full personal details) to facilitate game sessions and ensure RNG integrity.
- Fraud prevention services: We may share IP addresses, device identifiers or transaction patterns with specialist fraud detection services to protect the platform and all players.
- Identity verification providers: Third-party KYC providers may process your identity documents on our behalf during account verification. They are bound by strict data processing agreements.
- Legal requirements: We may disclose personal information if required to do so by law, court order, or in response to a formal request from a relevant authority. In such cases, we will only provide the minimum data required.
Our Commitment: All third-party service providers who handle your data on our behalf are contractually required to process it only for the purpose for which it was shared, and to maintain security standards at least equivalent to our own.
5. Data Retention
We retain your personal data for as long as your 92jeto account remains active. Once you request account closure, we will begin the process of deleting or anonymising your personal information. However, certain categories of data may be retained for longer where required:
- Financial transaction records — retained for a minimum period in line with standard accounting and anti-money laundering requirements.
- Identity verification records — retained for a period following account closure for compliance and dispute resolution purposes.
- Communication logs — retained for a limited period to support any outstanding customer service queries or complaints.
After the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
6. Data Security
Protecting your personal information is a priority at 92jeto. We use the following security measures to safeguard data at all times:
- Encryption in transit: All data transferred between your device and our servers is encrypted using TLS (Transport Layer Security).
- Encryption at rest: Sensitive personal data stored on our servers is encrypted using industry-standard algorithms.
- Access controls: Only authorised personnel with a specific operational need can access personal player data. All such access is logged and monitored.
- Regular security reviews: Our platform undergoes periodic security assessments to identify and address potential vulnerabilities.
- Incident response: In the unlikely event of a data breach affecting your personal information, we will notify you promptly and take immediate steps to contain and investigate the incident.
While we take every reasonable precaution to protect your data, no digital platform can guarantee absolute security. We therefore encourage you to use a strong, unique password for your 92jeto account and to log out properly when using shared devices.
7. Cookies Policy
92jeto uses cookies and similar technologies to provide a functional, secure and personalised experience on the platform. Here is a breakdown of the types of cookies we use:
- Essential cookies: These are necessary for the platform to function. They keep you logged in during your session and remember your basic account preferences. These cannot be disabled without affecting platform functionality.
- Performance cookies: These help us understand how players interact with the platform — which pages are most visited, how long sessions last, and where users drop off. This data is used in aggregate to improve the site.
- Preference cookies: These remember your language preferences, notification settings and any personalisation options you have selected.
- Security cookies: Used to detect fraudulent activity, protect against session hijacking and verify that login attempts are legitimate.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may prevent some features of 92jeto from working correctly. We do not use cookies to build advertising profiles or to track you across third-party websites.
8. Children's Privacy
92jeto is strictly an adult platform. Our services are only available to individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has created an account or provided personal information, we will immediately close the account and securely delete the associated data.
If you believe a minor has registered on 92jeto, please contact our support team immediately so we can investigate and take appropriate action.
9. Your Rights and How to Exercise Them
As a 92jeto player, you have the following rights with respect to your personal data:
- Right of Access: You can request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold about you is inaccurate or incomplete, you can ask us to correct it.
- Right to Erasure: You can request that we delete your personal data. Note that certain information may need to be retained for legal or compliance reasons even after an erasure request.
- Right to Restriction: You can ask us to limit the way we process your data in certain circumstances.
- Right to Object: You have the right to object to data processing carried out on the basis of legitimate interest, including direct marketing communications.
- Right to Data Portability: You can request your data in a structured, commonly used format that can be transferred to another provider.
To exercise any of these rights, contact our support team directly. We aim to respond to all data rights requests within a reasonable timeframe. There is no charge for submitting a request. If a request is unusually complex or repetitive, we may request additional time to process it and will inform you accordingly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, payment methods, or applicable standards. When we make significant changes, we will notify registered players via the email address associated with their account or through a platform notification. The date shown at the top of this page will always reflect when the policy was last revised.
We encourage you to review this page periodically so you are always informed about how we handle your personal information. Your continued use of 92jeto following any update constitutes acceptance of the revised policy.
11. Contact Us About Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or the way 92jeto handles your personal data, please contact our support team. You can reach us through the live chat feature on the platform or by emailing our support address. We are committed to resolving privacy queries fairly and without unnecessary delay.
For general platform queries, visit our FAQ page or review our Terms and Conditions. For guidance on managing your gaming habits responsibly, visit our Responsible Gaming page.